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Shipping & Returns
Most orders will be shipped out within two weeks, possibly more depending on Lucid's convention and work schedule. (Excludes preorders.)
Please check that your shipping info is accurate, as returned orders can be shipped out again, but shipping costs will need to be charged again.
Returns are not accepted, but if the wrong item has been shipped to you, please contact Lucid at missllllucid(at)gmail.com
Most orders come with a tracking number, but it may not always be accurate depending on your local postal system.
These are the estimated shipping times once your order has shipped (shipping times vary depending on location):
USA Media Mail: 7-9 business days (sometimes longer, Media Mail is finicky)
Important note on Media Mail: This shipping option is NOT for charms/stands/pins/anything that isn’t a book or print. Media Mail goes through the worst of the post office and only books and prints survive if you package them very securely. I will NOT replace any broken charms/stands/pins/etc if you select Media Mail. I try my best to package them securely, but Media Mail is the equivalent of putting your order into a cannon and aiming it at your door.
USA First Class: 3-7 business days
USA Priority: 2-3 business days
Canada Standard: 2-3 weeks
Canada Priority 1-2 weeks
International Standard: 2-8 weeks
International Priority: 1-2 weeks